As part of its on-going commitment to safety and convenience, Accor has launched a new keyless door entry solution in hotels across the globe, delivered in partnership with STAYmyway. “Accor Key” has been developed in line with the Group’s strategy to provide a contactless guest journey in its facilities. Providing customers access to their rooms without a physical key will also help reduce the amount of plastic used in traditional key cards and cardboard in key holders.
The focus of the rollout will be to provide customers with a keyless door entry solution, while ensuring that hotels do not lose the human touch that guests require. On arrival, customers will receive their room key virtually via Accor’s digital key app. They will then be given access to rooms, entry to meeting rooms and floor access via lifts using their smartphone. Accor Key will automatically be deactivated on departure.
Following successful pilot programs in North America, Europe and Asia, the rollout will begin across all new Accor hotels opening in 2021. It will also extend to existing properties with the aim to equip 500 hotels with Accor Key this year, and at least 50% of all rooms across the network within the next five years. Find out more about Accor Key here